Broken PS4? You have options!

by Steve Porter June 01, 2017

If you've got a broken PS4 you have three options for repairs:

Warranty Repairs
DIY Fixes
Independent Repair Shops

While each of these options is great for specific situations they are not all good options in every case. Let's take a look at each so you can decide which would work best for you.

Warranty Repairs

Warranty repair is by far the best option in most cases if your console is fairly new. Most retailers offer 90 day to 1-year warranties and/or exchanges so you can usually just take it back for an exchange if there is a problem soon after you purchase it.

Sony normally offers a 1-year warranty for all of their game consoles. This warranty is good for most anything that goes wrong with your PS4 but keep in mind that this would not cover things like drops, liquid spills, and bug infested consoles.

If your broken PS4 is under 1 year old sending it to the manufacturer for repairs or exchanging it at the store where you purchased it from is definitely the best option. You'll always want to keep the receipt when you first purchase your console as stores will usually not exchange it unless you can prove that you bought it there.

PS4 DIY Repair

DIY Fixes

If your PS4 is older than one year and you are handy with tools, small parts, and electronics then you may be able to fix your console yourself. They key here is being realistic and honest with yourself with your skills and abilities. If you aren't good with electronics and/or tools then you'll likely end up breaking it more, causing more damage and costing more money to fix when you send it in for repairs.

There are lots of great resources for those wishing to repair their own PS4 and one of the best sources of repair info is Youtube. TronicsFix offers lots of DIY PS4 repair videos for those wishing to repair their own device. Check it out here.

Independent Repair Shop

Independent Repair Shops

Independent repair shops are a great choice for third party repairs when your broken PS4 is not under warranty and you've decided that you can't fix it yourself.

While we are no longer providing repair services we highly recommend ShaneFix for all your game console repair needs.

Steve Porter

Author

9 Responses

Elmer Le

September 03, 2018

I think my hdmi is broken on my ps4 because it won’t show the home screen on my tv and I’ve alrwady bought a new hdmi cord

Kelsey OPacki

August 10, 2018

I need a new console shell, it fell and smashed

James

August 10, 2018

I need help my i think my ps4 is damaged because i lately have been getting lag problems and audio problems through my headset. The reason why i think my Ps4 is damaged is beacause my little sister would always accidently or purposely disconnect the AC cord and everytime that happened it would give me warnings saying this can damage your Ps4. But i dont know how to fix my Ps4. My friends suggested reseting my cache memory or saying its my internet but i am pretty positive its my Ps4.

James

August 10, 2018

Brian p

April 02, 2018

Hi my CD drive doesn’t make any noises at all no power or anything I have it apart now and cleaned lins and fixed the roller. But still don’t know how it powers on or fix it. Worked before 5.05 patch and haven’t updated since October I believe any help? Please and thank

Bryceson

March 12, 2018

Hello I have had problems with my ps4 first of all when I turn it on it will just stay at a black screen it will never go to the home menu or anything else and second when it has gotten to the home screen it is very slow and sometimes freezes. If you could get back to me that would be great, thank you.