If you've purchased your repair then you're ready to get it shipped out to us.
Package your device carefully (pad it carefully with bubble wrap...especially the corners) and put it in a box. We recommend a 14x14x6 or similar sized shipping box for most game consoles. Handheld consoles like the Nintendo 3DS or Switch ship well in a Small Flat Rate box from the Post Office.
Include your order confirmation OR name, return address and phone number inside the box - this lets us know whose it is when it gets here.
Put our address on the box. Take it to your local shipping company. We use UPS but you can you whatever service you like. Please be sure to pad your console (especially the corners) extra well...we have received damaged consoles from not enough padding.
181 S. Columbia St
Milton Freewater, OR 97862
*Please note, we do not ship back to Military addresses (We've had too many broken consoles.)
*Please note: We use UPS Ground shipping and do not require a signature when delivered. If you would like signature confirmation please let us know.
Our turnaround time depends entirely on which repair speed you choose at checkout.
We offer a 1 business day, 3 business day and 5 business day turnaround times for most repairs. You will choose the delivery speed at checkout
Keep in mind that this is just the time for the actual repair. Our free return shipping takes an additional 4-5 business days.