PS4 Free Diagnosis

How to ship your console?
-No idea what's wrong with your PS4? We can help!

-We can diagnose most any PS4 problem quickly and accurately

-This is a free service - You pay only after you've agreed to the repairs

-No repairs are done until you give the OK

PS4's have several common things that go wrong with them but it's no always easy to tell what exactly the problem is. Several of the common faults have similar symptoms but totally different fixes. We hate to see people try to figure out what's wrong with their device, buy the parts only to find out that's not what was needed.  In order to save you time and money we offer PS4 diagnosis free of charge.

This repair service includes diagnosing the cause of the problem then communicating with you about the possible fixes, repair times and prices. After you make the decision to go ahead with the repair we will fix your console. After it's been repaired you will then make payment and it will be shipped out.  We use professional tools and equipment and we have the experience to do the job right. As always, 
If we can't fix it, we won't charge you! Keep in mind if we can't fix it we do have to charge for shipping it back to you ($25). 

A few things to keep in mind with our diagnosis and repairs

  • Any and all repairs will void the manufacturers warranty. 
  • Please send us the console only. No cords or controllers are needed. 
  • We recommend wrapping your console in bubble wrap and using a 14x14x6 (approx) to ship your console to us. You can also use a medium flat rate box from the USPS...just be sure to pack it really well (especially the corners) as we have had some cracked cases with USPS shipping. 
  • Contact us for volume pricing for this (or any other of our services).
How to ship your console?

If you've purchased your repair then you're ready to get it shipped out to us. 

  1. Package your device carefully (pad it carefully with bubble wrap...especially the corners) and put it in a box. We recommend a 14x14x6 or similar sized shipping box for most game consoles. Handheld consoles like the Nintendo 3DS or Switch ship well in a Small Flat Rate box from the Post Office.
  2. Include your order confirmation OR name, return address and phone number inside the box - this lets us know whose it is when it gets here.
  3. Put our address on the box.  Take it to your local shipping company. We use UPS but you can you whatever service you like. Please be sure to pad your console (especially the corners) extra well...we have received damaged consoles from not enough padding.
Our Address:
181 S. Columbia St
Milton Freewater, OR 97862
*Please note, we do not ship back to Military addresses (We've had too many broken consoles.)
*Please note: We use UPS Ground shipping and do not require a signature when delivered. If you would like signature confirmation please let us know. 
Turnaround Time
Our turnaround time depends entirely on which repair speed you choose at checkout.


We offer a 1 business day, 3 business day and 5 business day turnaround times for most repairs.  
You will choose the delivery speed at checkout


Keep in mind that this is just the time for the actual repair. Our free return shipping takes an additional 4-5 business days.
You can also choose faster, paid return shipping.